Other Questions

1. I’m having trouble creating my password. What are the password requirements? Password must be at least 8 characters long and include: at least one number, upper and lower case letters, at least one special symbol (e.g. #@$!), *cannot include spaces and cannot be...

Account Information

1. How do I check my account balance and information? You can review your account information, balances, loan schedule, check your FICO credit score, and download account documents on your Credit Strong dashboard at https://apply.creditstrong.com/login 2. Is my...

Payments

1. When do I make my first payment? Your first Credit Strong account loan payment will be due one month from the date you opened your account. To view your payment due date: Login to Credit Strong Click on “Accounts Summary“ Click on the  “Make a Payment $“ button In...

Credit Score and Reporting

1. What credit score do you provide? We are proud to provide you with your FICO 8 credit score. FICO is the credit model used by 90% of lenders to make consumer credit decisions. 2. Do you perform a ‘hard’ inquiry or pull on my credit report? No. 3. Do you report to...

Applying for a Credit Strong Account

1. How long will it take to apply for and open my Credit Strong account? You should be able to complete the application process and open your account in less than 5 minutes. If for some reason you aren’t able to complete opening your account, you can always pick up...