Choose between

Credit Strong offers two business credit builder accounts with affordable monthly payments.

  • Building up to 120 months of payment history for just $115 month, or
  • Building up to 60 months of payment history for just $199 per month
5 Year Plan
$ 199 /mo
  • $10,000 Installment Account Reported
  • Build Business Credit for $199 a month
  • Customize your payment terms to be up to 60 months
  • Cancel any time with no penalty
10 Year Plan
$ 115 /mo
  • $10,000 Installment Account Reported
  • Build Business Credit for $115 a month
  • Customize your payment terms to be up to 120 months
  • Cancel any time with no penalty

The monthly payment for the 60-month account is higher than the 120-month account because you are paying back the loan principal over a smaller number of months, so every payment is larger. Your principal payments are credited to the lock on your business savings account that secures the loan.

When you complete or close your account, the lock on your business savings account is removed and the principal is available to you, less any unpaid interest or fees. So, you are building the cash reserves of your business while you are building business credit.

Frequently Asked Questions

What is a Credit Strong Business credit builder account?

A Credit Strong Business credit builder account is the combination of a cash secured commercial installment loan and a commercial savings bank account. At origination, the funds from the loan are deposited into the savings account as collateral for the loan and a lock is placed on the savings account for the life of the loan. The loan and payment activity for the loan are reported to commercial credit bureaus, building the credit profile for your business.

Can I make withdrawals from my Credit Strong Business credit builder account?

During the life of your loan a lock is placed on the commercial savings account to secure the loan and the money in the savings account is not available for withdrawal. At maturity of the loan, or when the loan is closed and paid off, the lock is removed and the funds in the savings account are available to you.

What is the difference between a financial tradeline and vendor tradeline?

A financial tradeline is an extension of credit from a bank or financing company. For example, a business loan from a bank, commercial credit card, or equipment lease financing.

A vendor tradeline is an extension of credit from one company to another company for the purchase of goods or services. Vendor tradelines can have a variety of names, such as merchant tradeline, supplier tradeline, vendor tradeline, trade credit, vendor account, or even a corporate tradeline. An example of a vendor tradeline is an office supply company extending net-30 terms to a customer to pay an invoice for a delivery of office supplies.

A Credit Strong Business credit builder accounts report a $10,000 installment loan financial tradeline to commercial credit bureaus.

If my company applies for a Credit Strong Business credit builder account and is denied, will it hurt my personal or business credit score?

No. We do not perform a hard credit inquiry on you or your company, so there is no negative impact on your personal or business credit.

What is required to open a Credit Strong Business account?

To open a Credit Strong Business credit builder account:

Business Requirements. The company must:
– have a registered EIN (Employer Identification Number issued by the IRS)
– be at least 3 months old
– be a LLC, Partnership, or Corporation
– be located in the United States and have a physical U.S. address place of business

Individual Requirements. You must:
– own at least 25% of the business
– have no co-owner(s) that individually own 25% or more of the business
– be at least 18 years old and be a permanent U.S. resident
– have a physical U.S residence (Address)
– have a valid social security number (SSN) or individual taxpayer identification number (ITIN)
– have a valid Identification document (Driver license, State ID, Passport or Permanent Resident Card- aka “Green Card”)

Credit Strong Business credit builder accounts are currently not available in Florida.

How do you determine if my business is eligible for a Credit Strong Business credit builder account?

We need to be able to positively identify both you personally and your business. Your business must also not be involved in a ‘prohibited industry or activity’. We do not perform a hard credit inquiry on you personally or on the business, i.e. we don’t pull credit for you or the business.

Do you perform a ‘hard’ or ‘soft’ inquiry on my consumer or business credit report?

No. There is no hard credit pull or inquiry when you apply for a Credit Strong Business credit builder account.

What credit bureaus do you report to for a Credit Strong Business account?

Currently Credit Strong credit builder accounts are reported to Equifax and PayNet. We plan to expand commercial credit reporting to Experian and SBFE in the near future.

Can I cancel or close my account early?

You may cancel or close your Credit Strong Business credit builder account at any time with no prepayment or early termination fee. You have two options to close your account, i) pay any outstanding interest and loan balance using your linked payment method, ii) contact our support team.

Use the Live Chat feature on our Contacts Us page or call our customer support team at (833) 850-0850 from Monday- Friday, 8 am to 5 pm CDT, excluding holidays. Any submissions outside of business hours will be answered during the next business day.

Please note that any payments received more than 30 days late will be reported as ‘late’ to the credit bureaus and if you use the collateral funds locked in the commercial savings account to payoff the loan, instead of paying off the outstanding loan balance, that the loan will be reported as ‘paid out of collateral’ when closed.

Is there a fee for canceling or closing my account early?

No. You may close your Credit Strong Business credit builder account at any time with no prepayment or early termination fee.

To close your account, you will need to pay any outstanding interest and loan balance using your linked payment method.

Please note i) payments more than 30 days late will be reported as ‘late’ to credit bureaus; ii) using funds from a locked business account to payoff a credit builder loan, will result in the loan being reported as ‘paid out of collateral’ when closed.

How do I close my Credit Strong Business credit builder account?

To close your Credit Strong Business credit builder account, please contact our customer support team for assistance at (833) 850-0850 Monday through Friday 8 am to 5 pm CDT. You may also use our Live Chat feature on our website at www.CreditStrong.com/contact-us.

Can I temporarily suspend my Credit Strong Business credit builder account?

No. You cannot suspend or temporarily make your account inactive. If your company is unable to make the required monthly payments on time please contact us as soon as possible to discuss the specific circumstances.

You may terminate your Credit Strong Business credit builder account at any time with no prepayment or early termination fee. To close your account, you will need to pay any outstanding interest and loan balance using your linked payment method.

Please note i) payments more than 30 days late will be reported as ‘late’ to credit bureaus; ii) using funds from a locked business account to payoff a credit builder loan, will result in the loan being reported as ‘paid out of collateral’ when closed.

How do you protect personal and business privacy and security?

Credit Strong is a division of Austin Capital Bank, a FDIC insured bank. As a federally insured US bank, Austin Capital Bank is held to the strictest standards and protocols for protecting your personal and business information and money. As part of a bank, all Credit Strong accounts are fully insured by the Federal Deposit Insurance Corporation (FDIC) up to the highest allowable FDIC insurance limits.

All Credit Strong products are built on Austin Capital Bank’s proprietary Trident technology platform. The Trident Technology Platform encrypts sensitive personal and financial information at multiple levels in its databases and application as well as using a HTTPS/SSL 256 bit encryption layer with your web browser to protect your information while in transit between your web browser and the Trident Technology Platform.

In addition to the Bank’s security protocols, Austin Capital Bank and the Trident Technology Platform are subject to regular IT audits and penetration testing by both Federal and State Agencies as well as expert third-party information security firms.

All employees of Austin Capital Bank are subject to criminal background and credit checks before they are eligible to join the bank.

What happens if the ownership percentage of my business changes? What if the business is sold?

You are obligated to notify Austin Capital Bank of the following changes in ownership:

– Any other individual increases ownership of the business to 25% or greater
– Your ownership decreases below 25% of the business
– The business is sold

If any of the changes in ownership above occur and you do not notify us, we reserve the right to immediately close the account and remove the reported tradeline from all credit bureaus.

Contact our support team using the Live Chat feature on our Contacts Us page or call our customer support team at (833) 850-0850 from Monday- Friday, 8 am to 5 pm CDT, excluding holidays. Any submissions outside of business hours will be answered during the next business day.

What happens if my business information changes? Can I update my business address, email, phone number, etc?

You are able to update your personal information by logging into customer portal. Once logged in, go to the personal information tab to update your information there. Currently you will only be able to update your personal address, email address, and phone number.

After the credit builder loan is paid off and closed, how do I receive any remaining funds in account?

Once any outstanding interest and loan balance has been paid off and your account is closed, there is a 6 business day processing period before your savings account is unlocked. You can choose between keeping the funds in the account or submit a request with our customer support team to transfer of the funds.

Once the savings account is closed any funds remaining after paying off both interest and loan balance are sent via direct deposit to the payment method on file. There can be a 3-4 business day processing time on your bank’s end for the funds to appear in your account. If a request is received for the funds in the account be transferred to an account that is different from the account that was the source of the funds, there may be additional time required for the bank to complete a fraud review for your protection.

How do I contact Credit Strong?

Use the Live Chat feature on our Contacts Us page or call our customer support team at (833) 850-0850 from Monday- Friday, 8 am to 5 pm CDT, excluding holidays. Any submissions outside of business hours will be answered during the next business day.

To share a testimonial about your experience with Credit Strong don’t hesitate to contact our marketing team! Send us an email with the subject line “Testimonial” and a brief description of your experience with Credit Strong’s credit builder products.

How can I suggest a product or feature?

We love hearing customer feedback and suggestions! We are constantly working on improving our products and services.

If you have feedback on how we can improve our customer service, a suggestion on new product features, or an idea for a new product you’d want us to offer, you can contact us by submitting a secure message through our online chat or by using the form at creditstrong.com/business/contact-us.

I think I found a bug or error in the software, what should I do?

Bugs happen, help us catch them! Please contact us immediately with a description of the bug or error by submitting a secure message through our online chat or by using the form at creditstrong.com/business/contact-us.

While we strive to offer a bug free platform and have a rigorous quality assurance and testing in place before releasing both software and updates, sometimes the unexpected happens in the real world and you know, humans make mistakes. TLDR: thank you for bringing any possible bugs/errors to our attention.

How can I file a complaint?

If you have a concern about a product, service, or your account, please contact us so we can make it right:

Use the Live Chat feature on our Contacts Us page or call our customer support team at (833) 850-0850 from Monday- Friday, 8 am to 5 pm CDT, excluding holidays. Any submissions outside of business hours will be answered during the next business day.

To file a complaint:

We strive to provide exceptional products and customer service and apologize that your experience has not met your expectations.

To file a complaint about a product or service you have received, you may submit your complaint in any of the following ways:

Use the Live Chat or submission form on our Contacts Us page. We’re open from Monday- Friday, 8 am to 5 pm CDT, excluding holidays. Any submissions outside of business hours will be answered during the next business day. You can also send us a letter to Credit Strong, 8100 Shoal Creek Blvd., Austin, Texas 78757.

To file a formal complaint about our parent company, Austin Capital Bank SSB, you may follow the process below:

Consumer Complaint Notice
HOW TO FILE A COMPLAINT
Austin Capital Bank SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Austin Capital Bank SSB should contact the Department of Savings and Mortgage Lending through one of the means indicated below:

In-person or by U.S. Mail:
2601 North Lamar Boulevard, Suite 201, Austin, TX 78705-4294 Telephone: (877) 276-5550, Fax: (512) 936-2003, or electronic submission via the Department’s website: http://www.sml.texas.gov

Suite 201
Austin, Texas 78705-4294
Telephone Number: (877) 276-5550
Fax Number: (512) 936-2003

Electronic submission via the Department’s website:
https://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html*

*Please be advised that by clicking the link above you will leave Credit Strong’s website. The link is provided only as a courtesy. Credit Strong does not endorse or control the content of third party websites.

Every plan is no risk.

  • No credit score required
  • No upfront security deposit
  • No credit check – easy approval
  • Cancel any time at no cost
  • No hard credit inquiry

You can select a plan during the application.