COVID-19 Update


We all must look at the role we play in mitigating the spread and impact of viruses to ensure a better outcome. Due to concerns for the safety and health regarding the coronavirus, also known as COVID-19, we want to reassure you that CreditStrong, a division of Austin Capital Bank is taking measures to protect you the customer and our employees, to maintain an uninterrupted level of service that you can rely upon.

We know many of you are looking for help to manage through this. That’s why we’re doing all we can to make sure Credit Strong remains open and staffed to assist your financial needs. If you are affected by COVID-19 and need help with your accounts or making payments, please reach out to us for assistance. We encourage you to utilize our online or mobile banking options.

We will continue to meticulously monitor news from the Centers for Disease Control and Prevention, World Health Organization (WHO), along with other sources and guidelines, and are committed to reassessing the situation and adjust our plans accordingly. Staying in touch with customers is a big part of our plan, so feel free to contact us at (850) -833-0850 if you have questions.

Stay healthy,

Steve Chapton
Austin Capital Bank

Accountholders must be at least 18 years old and a citizen of the United States or permanent resident with a valid social security number. Applicants for accounts are subject to verification of identity. A valid bank account or debit card account are required for payment. All loans are subject to consumer report review and approval.

Credit Strong is NOT a credit repair service and does not remove negative credit history from your credit profile. Disclaimer: Credit profile improvement is not guaranteed. Changes in your credit score reflect individually specific financial behavior and history. Failure to make minimum required loan payments on-time may result in your loan payment(s) being reported as delinquent to credit bureaus which may negatively impact your credit profile.

Testimonial Disclaimer: Individual results may vary. Unique experiences and past performance for individuals do not guarantee future results for other individuals. Testimonials may not be representative of all individuals and certain individuals may have inferior results than indicated in testimonials.

Credit Strong® is a registered trademark of Austin Capital Bank SSB. FICO® is a registered Trademark of Fair Isaac Corporation. Austin Capital Bank SSB. Member FDIC. Equal Housing Lender. © 2019 Austin Capital Bank SSB. All Rights Reserved.